Kim joined Bolt’s team in 2018 with more than six years of experience in logistics and has spent a majority of her career in customer service-related positions. Kim's work ethic, integrity, and business acumen has made a significant impact on the growth of Bolt’s LTL product. As Senior Freight Coordinator, Kim handles most of the the day-to-day LTL operations, including but not limited to the monitoring and management of our most time sensitive freight. In addition to Kim’s aforementioned job responsibilities, she also plays a key role in the handling of escalated issues that typically involve damaged, lost or delayed freight.